A user in a domain is complaining of missing files after logged off and having always remapping his/her shared drive when logging in. I checked that issue and found out that there is a problem with the profile. Upon checking, the user is logging in as a temporary profile. This is mostly happening in windows 7 when renaming your profile to "profilename.old". In order to fix this kind of issue, you will need to login as a local/domain admin to his PC and perform the actions done below.
1. Right Click on the my computer icon then choose properties
2. Click on the Advanced system settings
3. Under the tab Advanced, click on the Users Profile
4. The profiles will be shown to you and the profile with a Temporary status should be deleted.
5. After deletion, delete also the "Temp" profile located on the C:\Users\ directory
If you will be able to notice that there is a lot of profiles with "Temp.(domain)" profile in C:\Users directory, It is your discretion if your want to delete it but i suggest it should be deleted since it will be useless for it because that is just a temporary profile.
To continue troubleshooting the issue, you will need to continue the following steps below.